We Stand By Our Products
Our product guarantee isn't just marketing, we mean it. If you have any issues or are not 100% satisfied with our product for any reason we want to make it right.
Please reach out to us right away via:
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Shipping & Handling
Winter Weather: Due to the sub-zero temperatures throughout the winter in our operating areas, it is possible your balm will arrive frozen. We recommend letting the product warm up for about an hour before first use.
If your product arrives damaged in any way please contact us so we can get you a new one!